Privacy Policy

1. Introduction

Party Palette Event Rentals ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or interact with us as a customer or visitor.

This policy applies to all information collected through our website, contact forms, and other online services related to our event rental business in Canada.
 

2. What Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information:

• Full name

• Email address

• Phone number

• Event details (e.g. event type, date, location)

• Any other details voluntarily submitted through our forms

Non-Personal Information:

• Browser type and version

• Device type and IP address

• Pages visited and time spent on our website

• Cookie and usage data (for analytics purposes)

3. How We Collect Information

Information is collected in the following ways:

• When you fill out a contact or quote form

• When you communicate with us by email or phone

• Through cookies and tracking tools like Google Analytics

4. Why We Collect Your Information

We collect your information to:

• Respond to inquiries or provide quotes

• Communicate with you about our services

• Understand and improve the user experience on our site

• Comply with legal and regulatory requirements

5. Sharing and Disclosure

We do not sell your personal information to third parties.
We may share your information only under these conditions:

• With service providers (such as website hosting or analytics tools) who help us operate the website

• To comply with legal obligations or enforce our rights

• With your consent

All third-party service providers are contractually obligated to keep your information secure and confidential.

6. Your Rights (Canada)

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate data

• Withdraw consent where applicable

• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at the email below.

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience and analyze traffic. You can modify your browser settings to refuse or delete cookies. Some features of our site may not function properly without them.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

9. Data Retention and Security

We keep your personal information only as long as necessary for the purposes outlined in this policy. We implement reasonable security measures to protect your data from loss, misuse, or unauthorized access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us at:

Party Palette Event Rentals
Email: partypaletterentals@gmail.com
 

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